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Warnings

Last 22 Aprile 2021

Our Community

We prioritize keeping our community as safe as possible for everyone, which is why we have policies to ensure that quality standards and buyer and seller expectations are always upheld. At YouAgile, respect and professionalism are vital to creating a trustworthy marketplace. Therefore, YouAgile gives warnings to those who violate any of our GuideLine&Rules.

Integrity and Authenticity

Coronavirus (COVID-19) related services

During these sensitive times, we are cautious about Coronavirus (COVID-19) related services that are allowed on YouAgile. For example, we do not allow users to offer or ask for services that are related to healing Coronavirus or creating content regarding Coronavirus that may be used for spreading misleading information.

Should you see an item that violates our policies, please don’t hesitate to report it.

Please do not offer or ask for:

  • Services that are intended to heal, prevent or treat Coronavirus (COVID-19), including emotional therapy.

  • The creation of medical, scientific or informative content exclusively on Coronavirus (COVID-19). YouAgile is committed to fighting the spread of fake news regarding Coronavirus. Therefore, if a service is reported or flagged as being used to create or promote the spread of fake news; we will investigate and take action accordingly.

  • Donations or investments.

  • Face Masks. Creating a hand made mask as part of Selling Goods/Buying Goods subcategory is allowed.

 

We do allow services that support businesses, marketers or individuals during these times, for example, business communications.

Why was I warned?

You may receive a warning for breaching our Terms of Service or any reported misconduct. A warning will be sent to your email address and will be displayed in your YouAgile account. Warnings don’t limit account activity but can lead to demotion or temporary suspension. See our  Terms of Service for more information. Violations of our Terms of Service such as rude, abusive, improper language or behavior, spamming, misleading profile information, providing personal contact information, requesting positive feedback or feedback removal, and misrepresenting your Gettone/Reputation service may result in a warning.

 How our warning system works:

  • If it’s your first warning, you will be reminded of YouAgile’s Terms of Service. Terms of Service. Repeat violations may result in account suspension.

  • A second warning of the same type will result in account suspension.

  • A second warning of a different type for leveled sellers will result in account demotion.

  • Three warnings of any type will result in your account being suspended.

Notes: 

  • Warnings you receive in your account might affect your seller level eligibility.

  • Some violations may result in an immediate block without warning based on the severity of the violation.

 

Below some cases and definitions:

Misrepresentation

Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact.

Misleading profile information

 

Do not:

  • Post a fake name, location, gender or photo in your user profile.

  • Present a fake ID document if asked to.

  • Write misleading content in your profile description, skills or education.

 

Misrepresenting Activities elements 

Do not:

  • Copy other descriptions, packages and other distinctive elements from other users.

  • Unilateral raise the price of your workspace service in personal messages before or after purchase.

Bait-and-switch marketing is not acceptable.

  • Post non-original images or images you do not have the right to use in your Selling/Buying Project.

  • Post non-original videos or videos that you do not have the right to use in your YouAgile profile.

  • Deliver non-original work or send non-original work samples.

 

Misleading 

Requesting or providing services intended to mislead others.

 

Deepfake

Deepfakes are created using artificial intelligence technology that superimposes the movements and words of one person onto another. While there are many legitimate applications of this technology, including mainstream filmmaking, deepfakes can also make it harder to combat the spread of disinformation and potentially easier to dismiss real events as fake. We monitor deepfake activity closely and will review reported cases on an individual basis.

Fake engagement and traffic

Do not post, offer or ask for:

  • Followers, subscribers, fans or views on social media platforms.

  • Fake engagement on any platform.

 

Promise a service outcome which is not in your control 

In certain instances, sellers may be tempted to promise outcomes of their service which is not in their control.

 

Fake documents

Do not post, offer or ask for the creation, changing or editing of official documents such as IDs, passports, drivers license, bank statements or death and birth certificates.

 

Fake News

YouAgile defines Fake News as false or intentionally misleading information or propaganda that is developed and presented as authentic news. Manipulation, disinformation, false information, and conspiracy theories have always existed, however, technological advances have allowed such information to be well-produced, widely distributed, and consumed on such a scale that it now threatens to undermine democratic institutions worldwide.

YouAgile  is committed to fighting the spread of fake news. Therefore, if it is reported or flagged that YouAgile’s platform is being used to create or promote the spread of fake news; we will investigate and take action accordingly.

Third Party Violations

We do not allow the Infringement of third parties terms of service on YouAgile. As a valued member of the YouAgile community, we ask you to respect the broader Internet community and refrain from such violations in your Project offerings. The User that will be flagged for violations of third parties terms of service will be removed from the marketplace. Do not post, offer or ask for services that Infringe third parties terms of service.

Unethical Services  

YouAgile’s marketplace is open for sellers to offer any creative and productive service they wish to propose. With that being said, we ask to refrain from offering any unethical service. YouAgile does not allow any type of fraudulent activities and it will not be permitted on our platform.

Spam

We define spam on YouAgile as messaging activity that is unwanted, repeatedly occurring and disruptive to the experience of recipients. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of YouAgile.

Please respect our members’ privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Projects or orders.

 

Do not:

  • Contact our users with offers, questions, suggestions or anything unrelated to their project or orders.

  • Send multiple unsolicited or deceptive messages.

  • Abuse our communication tools to distribute mass messages.

 

Objectionable Content

Hate Speech

YouAgile defines hate speech as words or ideas that are designed to incite violence or hatred against a person, or group of people, defined on the basis of race, ethnicity, sexual orientation, gender, religion, age, disability, or other similar ground. We believe that the spread of hate speech online not only affects the groups or individuals that it targets, it also negatively impacts society in general, including those who speak out for freedom, tolerance, and non-discrimination.

While YouAgile believes deeply in freedom of expression—which not only includes information or ideas that are perceived as positive, inoffensive, or neutral, but also expression that might seem offensive, shocking, or disturbing to some—we’re also committed to moving swiftly and aggressively to investigate conduct that has been flagged as hate speech, and will respond in a manner that is consistent with existing laws and the values of the company.

We take hate speech violations very seriously, and anyone using hate speech towards another user or towards our customer support representatives will be removed from YouAgile. We will also take action against any user asking or delivering hate speech related content on YouAgile.

 

Do not:

  • Use violent or dehumanising speech against a person or group of people defined on the basis of race, ethnicity, sexual orientation, gender, religion, age, disability, or other similar ground.

  • Publish, offer or ask for any content that expresses or supports discriminatory ideas.

  • Offer or ask for the writing or editing of texts that supports discriminatory behavior and ideas.

 

We do allow people to offer or ask for content regarding the research of hate-speech or content that is related to the prevention of hate-speech.

Discrimination

Under YouAgile’s community standards, discrimination means unfair or unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, race, religion, and sexual orientation.

YouAgile will investigate claims of discrimination on a case-by-case basis, and defend protected groups whenever possible.

Do not:

  • Express your unwillingness to work with a person or a group of people based on age, disability, ethnicity, gender, marital status, race, religion, sexual orientation, or other similar ground.

  • Publish, offer or ask for any content that expresses or supports discriminatory ideas.

  • Offer or ask for the writing or editing of texts that support discriminatory  ideas or practices.

 

Adult, Nudity and Sexual Activity

Explicit content meant to be sexually gratifying is not allowed on YouAgile. If detected or reported, sexually explicit content will be blocked and participants could be banned from the marketplace. Projects and deliveries portraying violent, graphic, or humiliating fetishes are also not allowed.

Sexually explicit content featuring minors and content that seeks to sexually exploit minors is prohibited on YouAgile. We immediately report content that violates this policy to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.

Do not post, offer or ask for:

  • Nude or adult related images or videos.

  • Sex or sexual partners.

  • Sex chats or conversations.

  • The execution of fetish scenarios.

  • Sexually gratifying modeling.

  • Content that depicts explicit sexual activity, unless the conditions for “documentary exception,” as listed above, exist.

 

YouAgile will act quickly to block transactions that features child nudity and will flag the offending account for review.

Intellectual Property

YouAgile content is based on User Generated Content (UGC). If you believe any of the uploaded content violates your copyright or a related exclusive right, you should follow the process described.

Upon receipt of a report from a rights holder or an authorized representative, we will remove or restrict content that engages in:

  • Copyright infringement

  • Trademark infringement

Straight To the point: Do business